Your monetary contribution is invaluable in maintaining the HCFB by providing foodstuffs to the citizens of our community. If you prefer, you can make a donation at the food bank and receive an official tax receipt.
“The Code of Ethics and Values” defines the fundamental principles that guide the behaviour, decisions and actions of employees and volunteers at the Food Bank. All are committed to acting responsibly, respectfully, ethically and transparently in all of HCFB’s activities, whether collecting, managing food or other resources, or interacting with other volunteers, beneficiaries and our partners/donors.
Volunteers at the reception welcome clients with appointments on one of the three weekly opening days. One of the volunteers is responsible for verifying the client’s essential data and scheduling an appointment for the following month. The client is given a list of foodstuffs available, and chooses according to the number of people on the file. Another volunteer is responsible for entering the weekly data into a computerized system, working alongside the volunteer in charge of reception.
Volunteers receive donations of clothing and different household items. They sort all the items received, identify the size of the garments and arrange them in the three boutiques, for children, men and women. In addition, once clients have completed their food orders, volunteers direct and accompany them to the various boutiques according to their needs.
Distribution volunteers receive food orders, completed by clients at their monthly appointments. Orders are based on a list drawn up in advance by those in charge of distribution, and on food availability. Volunteers collect, with a cart, all the foodstuffs chosen by the client who is waiting in the boutique or in the reception area. The order is then deposited at the exit of the “distribution” area, where the client receives it. Volunteers are also assigned to collect foodstuffs from our food suppliers, using the Food Bank’s van.
